We can automate communication. But can we automate attention?

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We can automate communication. But can we automate attention?

Technology allows us to stay connected almost constantly. Messages, apps, and artificial intelligence make communication easier and save us time. But does that mean we truly understand each other better and give one another more attention?

In this issue of Digital Disruptor, we explore the importance of human connection through three different stories. Jurij Triller explains why face-to-face meetings still open doors in business. Boštjan Belčič shows how quickly we can lose a customer simply by ignoring them, and how technology can help prevent that. And I'll remind you why, amid our busy daily lives, we must not forget our own health and relationships with those closest to us.

Perhaps the greatest challenge of the digital age is no longer how to connect, but how to remain truly present. Technology undoubtedly saves us time. But it's up to us to decide who we spend it with.

Mila Triller, Newsletter Editor

When the Trade Fair App Remains Unanswered

Jurij Triller

You send a meeting invitation through a trade fair app. No answer. What now? Drawing on my own experiences, I reflect on why personal contact sometimes opens more doors than ten digital messages, how much a genuine conversation really matters, and why good business relationships often begin unexpectedly.

The Art of Being Ignored: How to Lose a Customer Forever in Ten Minutes (or Three Rings)

Boštjan Belčič

Four waiters, an almost empty café, and ten minutes of waiting. The result? Two lost customers. Through an amusing but real experience, I reflect on how quickly we can ruin a first impression and lose a guest. Why is a good digital assistant sometimes better than a phone nobody answers? What can we all learn from this?

November: Among Lit Candles, Cold Days and Shopping Frenzy – Do We Still Know How to Take Care of Ourselves?

Mila Triller

November 1st invites us to slow down and remember those we love. Just days later, discounts and shopping campaigns compete for our attention. Have we forgotten what matters most: our health, our time, and meaningful relationships? In a world of endless offers, why can't any of these be bought, not even on Black Friday?

„Most people do not listen with the intent to understand; they listen with the intent to reply."

— Stephen R. Covey

Insights into digital transformation and its impact on business, work, and daily life — with the human in mind. The focus is on smart digital solutions, balance in the digital world, health, and conscious use of technology. Stay up to date with trends.

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