I’m writing this article at the airport, returning from the international shopping center conference, [SCM Conference]. I was invited as a guest panelist to discuss “Using Technology in Today’s and Tomorrow’s Shopping Malls.” I’m still buzzing with positive impressions. I met incredible people, experts in their fields from all over the world. 

Our guest this time is Tjaša Tršar, who ensures the best possible customer experience at Mass. Over the last 30 years, Mass has grown into one of the most successful footwear retailers in the Adriatic region. Tjaša understands that digitalizing operations will play a crucial role in future growth and in creating personalized offers for customers.

The season for end-of-year celebrations is here. These events are the perfect opportunity to introduce a common topic in event planning: budgeting. As organizers, we’re frequently met with questions like, “How much will everything cost? How can I streamline the process? How can I make it happen with minimal expenses?”

Many years ago, on a calm morning before the F1 race in Brazil, I found myself standing in the Morumbi Cemetery in São Paulo. There were no huge crowds at Ayrton Senna’s grave, nor any photographers. Even the roar of the then much louder Formula 1 engines was too far away to disturb the morning peace. It was just my cameraman and me.

I am convinced that the hardest climb is the one inward, toward the peak called Change. But the view from that summit is worth every step. This article is dedicated to everyone who balances different roles every day and often feels the pressure and exhaustion from high expectations.